This page helps to explain our use of Enforcement Agents and where possible, direct to you important sources of further information to answer any queries you may have. Why do we use Enforcement Agents? If a Penalty Charge Notice (PCN) remains unpaid we will pass the unpaid debt to an Enforcement Agent for collection. This helps to strengthen the process and reduce instances of unpaid debts not being collected. Please note that payments cannot be … Continue reading Enforcement Agents